Jonathan BodleAftermarket Sales Manager
Supporting Vante customers for 12 years.
Tell us about a time you went above and beyond for a Vante Customer?
“On top of always striving to make sure that customer demands are met on a daily basis, I always make sure that when we have customers in-house I make them feel welcome at Vante and here in Tucson. I’ve taken several customers out to the desert to explore local landmarks and enjoy the true beauty of the desert southwest.”
My history with Vante
Currently I am the Vante Aftermarket Leader managing all parts sales, repairs, upgrades, onsite services and contracts as well as over the phone trouble shooting and technical assistance. I began with Vante in product assembly and cross trained as a inventory controller. After a few months I was promoted to final product Quality Control technician which then introduced me to incoming QC inspecting all incoming parts from our vendors. Within a year of starting with SEBRA/VANTE, a position opened up in the sales department for a sales assistant. I jumped at the opportunity believing my assembly and QC experience would help me sell the products since I now had a good understanding of what went into them.
I spent a few years as a sales assistant growing to be solely responsible for the Medical Technologies Inside Sales for parts and duplicate off-the-shelf equipment. During this time, I was also the sole sales Leader for the Vante Bio Pharmaceutical products. More duties where given to me as I grew and then took on the logistics of organizing trade shows and marketing campaigns. My role then expanded to full inside and outside sales globally. Being the Customer Order and service manager I also spent a fair portion of my time assisting customers with the repair or re-certification of their products as well as onsite service and training visits.
With my long tenure at Vante I am very proficient at trouble shooting our equipment over the phone and identifying what equipment needs to come in for service. There are not many areas of the company I don’t know or haven’t been exposed to, so i’m used as a resource frequently when people internally and externally need to get something done right away.”